Shipping policy

Shipping Policy

At Woodpeckersfinish.com, we are committed to providing a reliable and hassle-free shipping experience to all our customers. Our shipping process includes product inspection, secure packaging, timely dispatch, fast delivery, and regular communication throughout the shipping process.

We have partnered with leading courier and logistics companies to ensure that your order reaches you safely and on time, with proper care and attention.

Please Note

  • Shipping charges: Shipping charges vary depending on the product. The applicable shipping charges are displayed on the respective product page and are communicated to you before you complete your purchase.

  • Order processing and dispatch: Orders are generally shipped within 1 to 7 business days, depending on the product and its availability.

  • Estimated delivery time: The estimated delivery timeframe mentioned on the product page is generally 2 to 10 business days from the date of shipping. Actual delivery times may vary depending on product availability, the delivery address, courier operations, weather conditions, and other unforeseen circumstances.

  • Courier delays: Woodpeckersfinish.com shall not be responsible for delays caused by unforeseen circumstances, courier or logistics companies, natural events, or the unavailability of the customer at the time of delivery. We will, however, make reasonable efforts to assist you in resolving any shipping-related concerns.

My Order Shows as Delivered, but I Have Not Received It

If your order status shows "Delivered" but you have not received the package, please first check with:

  • Your neighbors

  • Security guards or building reception

  • Other members of your household

  • Any other person who may have accepted the delivery on your behalf

If the package cannot be located, please report the issue to us at autoindia75@gmail.com or contact us at +91 90546 05607.

Our team will investigate the matter with the concerned courier partner and assist you with the next steps.

Investigation Timeline

As per the courier company's standard investigation process, an investigation may take approximately 7 to 14 business days. Once the investigation is completed, we will update you regarding the status of your complaint.

Important Note

Any complaint regarding an order marked as delivered must be reported to us within 7 days from the date on which the courier marks the order as delivered. Complaints received after this period may not be accepted, in accordance with the applicable courier policy.

Under the jurisdiction of Ahmedabad